Any time between 07h00 and 17h30 to enjoy the quickest, most efficient and productive business transaction you will ever have.

TELEPHONE Simply Phone ONE number 0860 020202,
FAX 0860 020201 or
Email Customer.service@afrox.boc.com

Get connected to our Customer Service Centre for:

• Placing orders for all gases and welding requirements to be delivered
• Account, product and technical enquiries
• Quotations

Our multi-skilled staff, are customer service experts and product champions, offering specialized advice on all the products and services Afrox offers.

Order for Delivery
Your call comes directly to a Customer Service Advisor who really knows your account, products used, invoice and delivery history. We’ll process your order quickly and accurately.

Need Quick Product Information
We will provide you the details right out of our catalogue.

Want Proof of Delivery
We can retrieve a delivery note on-line and then fax you a copy immediately.

Require Assistance with Gas or Welding Application
We coordinate our Afrox resources to answer your technical questions and assist with your problems.

Have Account Queries or Questions About Your Invoices
Our Customer Service Centre uses a computerized event tracking system enabling and empowering our entire service and sales organization to meet your needs.

The BOC Group, Afrox’s parent company, has Customer Service Centres in the USA, UK and Australia and our Customer Service Centre holds regular workshops with these centers in The BOC Group to ensure global best operating practices are developed.